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POST
Open a ticket

Authorizations

Authorization
string
header
required

Session access token (JWT) from POST /v1/auth/login or /v1/auth/refresh. A session satisfies every API scope.

Body

application/json
subject
string
required
Minimum string length: 1
message
string
required
Minimum string length: 1
priority
enum<string>
default:normal
Available options:
low,
normal,
high,
critical
department
string
default:general

Department slug, from GET /v1/client/departments.

attachmentIds
string<uuid>[]

Your own pending uploads from POST /v1/client/ticket-attachments.

Maximum array length: 5

Response

Ticket opened.

success
boolean
required
data
object
required